OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
36 ratings and 22 comments received in the last 90 days.
16 August 2024
All staff very efficient and went above and beyond expectations
11 August 2024
Always good feedback, responding quickly to questions.
31 July 2024
Sulaiman and Max made everything easy for me, guiding me through the entire process. From start to finish, they provided all the important details I needed to know, making my car-buying experience stress-free. The handover was exciting thanks to them
02 July 2024
I got a free gift of mini merchandise water bottle and flask and note pad which I really liked.
29 June 2024
Fulfilled what we wanted , car came on time
28 June 2024
We were very satisfied - the salesman (Sulaiman) and his manager were very friendly, accommodating and helpful
15 September 2024
Good, efficient service.
06 September 2024
All completed in good time and good communication throughout.
01 September 2024
MOT was quick. Good to be able to wait with a cup of coffee. A special thank you to Gavin, who I've dealt with over the years.
21 August 2024
Great customer service
20 August 2024
Did the car while I waited. Was quicker than I expected. Were flexible and accommodating with an issue which arose and needed sorting
19 August 2024
The only thing that could be improved is the return of the pickup and drop off service which stopped due to Covid and hasn't returned
12 August 2024
Again , prices extortionate. Not justifiable to use the excuse that customer must expect this from a BMW / MINI dealer
09 August 2024
Kept up to date with progress
07 August 2024
Helpful attitude and sensible prices, compared ro central London.
29 July 2024
Very professional, no to long to wait and offer coffee
01 September 2024
Very! Max and Humza were very friendly, approachable and was clear regarding car details throughout the process. They created a fun and excitable atmosphere on car collection day, which was very much appreciated.