OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
59 ratings and 47 comments received in the last 90 days.
02 March 2025
From making the original enquiry , meeting Melina Singhrao, going on a test drive , informative info, well informed ,video message, phone calls and emails throughout the process to final paperwork and collection off our new Mini. Another 11/10.
26 February 2025
The team at Heathrow Mini, Melina Max and everyone we came in contact with were polite, interested, honest and sincere but not pushy.
25 February 2025
Humza Khan in the sales dept was very helpful
09 February 2025
First class experience.
03 February 2025
The whole process couldn't have been smoother. I will be returning for my next Mini purchase!
02 February 2025
NA
09 January 2025
Brilliant from start to finish, I originally met with Humza and Max who were both professional friendly and efficient. Great service throughout the whole journey. Once my car had arrived Melina sat down with me and thoroughly went through everything
07 January 2025
Melina was fantastic - nothing too much trouble. Very polite and professional, made us very comfortable. Such a good sales person that I got a Mini and I didn't even like them !!!
02 March 2025
Great service and prompt action whenever I have any queries.